12 Ways to Fix “No Internet, Secured” Issue on Windows

Updated: June 01, 2023
6 min read
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12 Ways to Fix “No Internet, Secured” Issue on Windows
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by Dmytro Sywyi
Tech Expert & Writer
Checked by
Quality Control team

Sometimes users may encounter a problem when the network is connected to their PC and the screen in the browser displays "No Internet, secured."

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It's not always clear what exactly the problem is. This article explains what this message means, the possible causes of this issue, and how to resolve the “No Internet, secured”  Wi-Fi problem.

Determine what caused the problem

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The first thing you should do while fixing “No Internet, secured” is to check if there is Internet on the same Wi-Fi network on other devices (for example, on your smartphone). To do it, just turn off data transfer on the mobile network.

If your smartphone also says, “No Internet, secured”, try to reconnect to your Wi-Fi. If the Internet still isn’t available, then the problem is in your router or cable connection or on the part of the provider.

Before checking your router and cable, call your provider and ask why your Wi-Fi says, “No Internet, secured”. If your provider performs any work or if it has a failure, the customer care specialist will inform you about it. In such a situation, all that remains is to wait until everything is fixed and the Internet becomes available again.

But if the Internet is available on another device via the same Wi-Fi network, then, apparently, the problem is in your Windows settings. So let’s find out what you can do to fix it.

Deactivate your VPN

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This kind of software connects you to a private server while browsing. If this private server goes down for any reason, everything connected to that server will be disconnected from the Internet. That may be the reason for the “No Internet, secured” issue. Try the following:

  1. Disable your VPN mode and try to connect your device to the Internet again. If, even then, your Wi-Fi says “No Internet, secured”, proceed to the next chapter.
  2. If you can get online, turn on your VPN mode and connect to another server.
  3. In case “No Internet, secured” appears on your screen again, you should get in touch with your VPN support since your PC can connect to the network without a VPN.

Restart your router and computer

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In some circumstances, a simple router restart will fix the "No Internet, Secured" Wi-Fi problem on Windows 10. Most models have a dedicated reset button on the back. If it is not there, you need to turn off the router with the power button, unplug it, and turn it on again after a few minutes. If that didn’t help either, restarting your computer can be a solution.

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H2 Run the built-in troubleshooter

The following method of fixing your network connection is to run a built-in troubleshooting tool. To do it, follow these instructions:

  1. First, in Settings you need to find and choose the System tab from the left sidebar of the Settings section.
  2. Then in the tab list, you need to find Troubleshoot.
  3. Then you will see the Most Common section. Here you need to click the Run button.
  4. Then, when the window opens, find the Troubleshoot Internet Connectivity button. The automatic troubleshooting process will now start. If any are found, Windows will fix them automatically.
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If the "No Internet, secured" problem is not solved, you can try running Windows troubleshooter. To do this, use the "Network Adapters" tool in the diagnostic settings and click "Run" on the far right.

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To launch the Wi-Fi adapter troubleshooter, pick the Wi-Fi selection in the Troubleshooter window and then click Next. If a problem is detected, Windows will report it in the same window.

Restart your Internet service provider (ISP) connection

Another key reason your Wi-Fi says, "No Internet, secured" is that your ISP's Internet connection is off. If you are a user of Fiber or DSL, you should be able to arrange a connection reset from your ISP. How to perform this task also relies on ISP. You may get it done through a phone number, e-mail, or app. Whatever platform you choose, sending this request may be a working solution to the “No Internet, secured” problem.

Check your PC's connection properties

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If none of the above methods worked, it's probably time to check your computer's network adaptor. To do this, follow these steps:

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  1. In the system tray, pick the Wi-Fi (or Ethernet) connection. Then you need to go to the Network Settings tab.
  2. The second step is to click Change adaptor settings in the new tab. In the window that opens, you need to find and open Properties.
  3. Here make sure that you checked sharing files box, internet protocol version boxes, and Topology Responder.
  4. The final step is to confirm and restart the device.

H2 Release and renew your IP and flush your DNS

Unfortunately, your system's default DNS settings may fail from time to time. While it's not always clear if this is the reason for the No Internet, secured problem, we suggest you check it.

Follow these steps:

  • First, find the Start menu and search for Terminal. Then you need to start running as administrator.
  • In the UAC window confirm to continue
  • Then you will see the tab bar. Here you need to select the Command Prompt option.
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  • Double-click to run the following command in the Command Prompt tab. Here you need to enter netsh int reset IP address.
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  • Next, you need to enter the list of commands that we have left below and confirm the entry:

netsh advfirewall reset

netsh reset winsock

ipconfig /flushdns

ipconfig / release

ipconfig / update

  • After doing so, restart your device. Then check if No Internet, secured message is still shown.

H2 Disable Wi-Fi sharing (Mobile hotspot)

Windows has a useful feature that helps you share the network to which your device is already connected. This is handy when you don't have a Wi-Fi network password. Unfortunately, it is known to trigger technical difficulties, and it is frequently the cause of the "No Internet, secured" notice on your screenThen copy and paste the following commands and press Enter after typing each command to execute them individually:netsh advfirewall reset
netsh reset winsock
ipconfig /flushdns
ipconfig / release
ipconfig / update

  • After doing so, restart your device and see whether the "No Internet, secured" message is still shown.

Disable Wi-Fi sharing (Mobile hotspot)

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Windows offers a Mobile Hotspot feature that allows you to share a Wi-Fi network that it's already connected to. This is handy when you don't have a Wi-Fi network password. Unfortunately, it is known to trigger technical difficulties, and it is frequently the cause of the "No Internet, secured" notice on your screen.

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We recommend you go to the Network and Internet. Here you will find a Mobile Hotspot and then turn off the hotspot.

Change the adapter settings

Changing the adapter settings is supposed to help you fix the issue of “No Internet, secured” on Windows 10.

So, here are the steps that help you to do it:

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  • Access the Network Settings menu.
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  • Now you need to find the Change adapter settings tab. It is usually at the end of the list, so you have to scroll down.
  • You will now be presented with a window in which you need to find and open a Wireless network adapter. Here you need to find and select Properties.
  • And if TCP/IPv6 is in the options, uncheck the box to disable IPv6.
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  • Then confirm and restart the system for the changes to take effect.
  • And finally, check if the No Internet, secured protection issue has been fixed. If not, proceed to the next solution.

Allow random addresses

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If you are struggling with the “No Internet, secured” issue on your PC, it's possible that adjusting your network settings will help you figure it out.

  1. Open the Settings window and choose the Network tab.
  2. Click on Advanced options.
  3. Don’t forget to apply the Use random addresses for this network.

Run an antivirus check

It happens that an antivirus or a firewall blocks suspicious sites. If you are confident that the site is secure, you can temporarily disable protection and attempt revisiting the site. Protection programs, on the other hand, are rarely incorrect.

You may also receive an error message if you have an antivirus or firewall installed on your Windows device, as the antivirus or firewall is overpowering your network. Check for this issue by temporarily disabling the SSL scanning feature.

Switch to a different antivirus

If you have tried activating the antivirus and it did not work, try giving this method another chance. The fact is that sometimes antivirus can cause a message that there is no internet connection. To solve this problem, try switching to a different antivirus. Choose those antivirus programs that protect your Internet connection and do not interfere with your browser. Switch to another antivirus program and see if the "WiFi no Internet secured" problem is resolved.

You can try changing several antivirus programs of different developers with different algorithms. This way you can understand if the problem with “Win 10 no Internet secured” was that the antivirus interfered with the browser prowess or if the problem was something else.

Uninstall the most recent Windows update

A Windows update that isn't actually working might sometimes cause the "No Internet, secured" Wi-Fi problem. Unfortunately, it's impossible to tell if this is just a case of intermittent update-related issues. However, you may try to do it to see if it can help you to fix the error.

Here's what to do to undo the latest Windows update:If you are struggling with “No Internet, secured” issue on your PC, it's possible that adjusting your network settings will help you figure it out.

  1. Open the Settings window and choose Network & Internet category.
  2. Click on Advanced options.
  3. In the Random Hardware addresses section, don’t forget to apply the Use random addresses for this network.

Run an antivirus check

It happens that an antivirus or a firewall blocks suspicious sites. If you are confident that the site is secure, you can temporarily disable protection and attempt revisiting the site. Protection programs, on the other hand, are rarely incorrect.

You may also receive an error message if you have an antivirus or firewall installed on your Windows device, as the antivirus or firewall is overpowering your network. Check for this issue by temporarily disabling the SSL scanning feature.

Uninstall the most recent Windows update

A Windows update that isn't actually working might sometimes cause the "No Internet, secured" Wi-Fi problem. Unfortunately, it's impossible to tell if this is just a case of intermittent update-related issues. However, there is nothing wrong with rolling back the most recent Windows update to see if it makes any difference and fix the error.

Here's what to do to undo the latest Windows update:

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  1. Open Start Menu and then select the gear icon to open Windows Settings.
  2. Here you will see a list of tabs. Please, find and click on the Update tab.
  3. Go to the page that says Recovery.
  4. Look for the option to return to the previous software version.
  5. Click the Get Started button.
  6. Complete the rollback process by following the wizard's instructions.

Reset Winsock to tackle the “No Internet, secured” error

Another option to help solve the Windows 10 WiFi no Internet secured problem is a Winsock Reset. It is Winsock that interacts with the computer's network services and can prevent the computer from connecting to the Internet. Resetting the settings can help restore the connection and restore the connection to the network services. Winsock can be reset using the command line. To do a reset, you need to:

At the command line, type the command netsh winsock reset catalog. Wait a few minutes and see if the connection is restored. If it did not happen automatically, then you should try to connect to the Internet manually. If Wi-Fi connected but no internet secured, then go to the next step.

Fix the no Internet secured error by disabling IPv6

Sometimes the Windows no Internet secured error can be caused by an IPv6 protocol error. To fix the problem, you need to disable this protocol. You can do it yourself by following these instructions:

  1. First, you need to bring up the settings menu with the Ctrl + X shortcut. In the list of available tabs, select Network Connections.
  2. Going to the selected tab, you will need to select Connection Type, and then select Change Adapter Settings.
  3. A window will open in front of you with the available Wi-Fi connections, and you need to select the tender network. Click on it and go to the Properties tool.
  4. In the menu that opens, you should scroll down to the TCP/IPv6 tab. If the protocol is enabled, there will be a checkmark next to it. To deactivate it, uncheck it and save your changes.
  5. Now try to reconnect to the selected Wi-Fi network and see if the problem is solved.

Update the device driver

Sometimes connectivity problems with Windows devices can be caused by outdated drivers. Therefore, one method to fix Windows 10 no Internet secured error is to update the software version and the main drivers. When you update, you can also improve security and get new, interesting features. Here are handy instructions to help you do the update yourself:

  1. First, you'll need to go to the settings menu via the Start menu. And then find and click on a gear icon.
  2. In the menu that opens, you need to select Update & Security. Click and open this tab.
  3. This is where you will find all the information about the version of Windows and updates. You can find the Check for updates button. Click on it to start the running. The system will start searching for available updates, it will take a few minutes.
  4. If there are updates available, the system will notify you and offer to update Windows. All available drivers will update automatically.

Disable 5Ghz to fix the “No Internet secured” error in Windows 10

Another method to fix the Wi-Fi connected but no Internet secured Windows 10 problem is to Disable 5Ghz. But go to this step only when you have tried the previous methods. The 5Ghz network is responsible for wireless networks and there might be an error with the drivers, which is why you can't access the internet. You need to try to deactivate the network to see if it is really the problem. Here are simple instructions on how to deactivate it:

  1. First, go to settings using the Start key and the gear icon. Then go to the Network Connections tab.
  2. In the window that opens, go to Change adapter options and select the desired network in the list that opens.
  3. Go to the Property tool and select the Configure function. Here, in the Advanced tab, you should find the 802.11n function and deactivate it. Your network will now connect via a wired network.
  4. Save your changes and check whether the network connection works now.

F.A.Q.

What do you mean no internet, protected?

This means that you are connected to a Wi-Fi network, but for some reason there is no Internet access.

Why is my Wi-Fi connected but no internet?

If all your devices are connected to WiFi but no Internet access, then your Internet service provider may have failed. You can restart your router, but if that doesn't work, contact your ISP.

What happens when you press the reset button on your router?

Reset restores your modem to factory default settings. It resets the password and all settings with IP addresses, WiFi settings, routing and DHCP settings. It can also reset your connection settings to your ISP.

Conclusion

Congratulations, you fully understand what "No Internet, secured" means now. Hopefully, after applying the tools and methods mentioned above, your computer will connect to the Network, and your router will be able to work well. All solutions are practical and, therefore, can completely fix “No Internet secured” on Windows 10. You should try each of the 12 methods to get results and solve your problem. We recommend following the step-by-step instructions to get a positive result. But if you need expert advice, the Howly team is waiting for your messages!

Howly expert is ready to help you with your Windows problem

Comments

20 comments
PlushiePal
Invalid Date
did exactly as suggested and nothing happened. what a complete waste of time!
Alpha Beast
Invalid Date
Turns out my antivirus was the culprit. Switched it and boom! Internet's back. Thanks for the guide!
VintageVanguard
Invalid Date
I ran into a similar issue once. Uninstalling the latest Windows update fixed it for me.
RockinRetro
Invalid Date
I found the guide helpful but it was a bit technical. Had to call a friend to help me out.
Evelyn Miller
Invalid Date
I followed all the instructions but the issue persists. Anything else I can try?
Liam Smith
Invalid Date
You saved my life! Been struggling with this issue for weeeks 😃
Harper
Invalid Date
Hopefully thre's no similar issues on my macOS
Young
Invalid Date
Good guide, but my problem was different. Ended up having to call tech support.
ClassicCruiser
Invalid Date
Tried everything on this list and still nothing. Honestly, I'm fed up 😒
MelodicChordWalker
Invalid Date
If only there was a magic 'fix all internet issues' button... 🙄
Ava
Invalid Date
Super helpful advice! Cheers for sharing.
ShadowCipher
Invalid Date
Hey guys, has anyone tried updating their device driver? Any success?
ClassicCoupe
Invalid Date
Honestly, this wasn't helpful. I think my issue might be deeper within the system.
CyberCobra
Invalid Date
You're a lifesaver! The VPN disabling tip did the trick!
Chrono Cipher
Invalid Date
I've tried everything under the sun, but this issue won't budge. Super frustrating.
Synth Arcanist
Invalid Date
Just wondering if these steps work for Windows 7 too?
1 reply
  1. LuminousHexer71
    Invalid Date
    Synth Arcanist, I had a similar issue on my Windows 8 machine. Ended up manually updating the network driver to get it fixed.
CadenceCraftsman
Invalid Date
Tried this, but no luck. I'm still dealing with the issue... 😫
Watson
Invalid Date
Hey everyone, just updated my Windows and things went haywire. Anyone else dealing with this?
DoomEngineer
Invalid Date
OMG! This guide was a lifesaver! Followed your steps and it worked perfectly. Thanks a bunch!

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