Updated: April 03, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

Why does SD keep coming up on my screen on my washer?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Which washer do you have?

Customer Replay

Whirlpool Cabrio top loading high efficient low water washer

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Thank you

Customer Replay

But I purchased this in 2011

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Got it
When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break.

Customer Replay

The washer was getting pretty full of water so I turned the power off and got it to drain. Now if I turn it back on it will start a whole new cycle and even though I don't put any soap it the dispenser is it going to do the same thing? Could it be the control panel is just malfunctioning?

If the dial is flashing, reselect your desired cycle using a cold wash temperature, and press START/PAUSE. Do not add detergent

Customer Replay

Yesterday when I had a load in the UL came up which is an unbalanced load. In the past all I had to do is rearrange the clothes and it would be fine. But yesterday no matter what I did it didn't change.

Got it.

  • Adding wet items to the washer or adding more water to the basket could unbalance the washer.
  • Avoid washing single items. Balance a single item such as a rug or jeans jacket with a few extra items, such as towels.
  • If the dial is flashing, redistribute the load, close the lid, and press START/PAUSE.
  • Use the Bulky/Sheets Deep Water Wash cycle for oversized, nonabsorbent items such as comforters or poly-filled jackets. Other items are not appropriate for the Bulky/Sheets cycle
Customer Replay

I'm 78 years old and I have used a lot of washers and I try not to do anything that will cause that to happen. But I will try the other suggestion and start a new cycle without any detergent. Hope it works this time but I don't trust it anymore. So maybe it's just time to get a new one. Thanks for your help.

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I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

I don't think so. Thank you

You're most welcome! Thank you for chatting with us today!
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