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My ps5 loged me out by of its playstion network
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Go to Settings > Users and Accounts > Account > Sign In. On the sign-in screen, press the triangle button, and then select Next. An email for changing your password is sent to the sign-in ID (email address) shown on this screen. You'll be sent an email containing a secure link.
Please what email did u send the link to
The one is linked with your PS account
Please is there any way u can send it to *****@yahoo.com
*****, we are Howly - an online expert question and answer website that connects users with verified technical experts that can assist with any tech-related issue. We're not affiliated with Sony PlayStation, we provide assistance regarding issues on the platform, but we don't have access to their databases, and therefore, can't change anything from our side.
Have you checked your mailbox?
ok got it am trying to see if I can get it
Yes please check your mailbox and spam folder as well
please is this the email it was sent to *****@gmail.com
*****, the password was sent to the email which is linked with your PlayStation account
Did you receive message in your PS account that the password was sent to your email?
No
Okay
But have you completed all the steps from the recommendations I've provided you above in this chat?
Can’t find any mail from you guys
yes we have
Have you checked spam folder?
Yes
You may check what email address is linked with your PSN
- Go to Settings.
- Select Users and Accounts.
- Click on Account.
- Select Sign-In ID (Email Address).
There you will see your email address.
Then please log in to your mailbox and try to find an email from PlayStation Network
Am trying to find it don’t know y am not seeing any mail cos am looking on the email address connect to my ps5
Are you in Account at your PSN?
yes
Just changed the email cos it was a wrong one
That's good
Please then start the procedure of restoring the password again
So PSN will send the pass to the email address you've just changed to
Ok tnx we just rectified it we are in now
yes we are all good now Tnx a million
Thank you as well *****! ☺️
Bye
Goodnight *****!
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