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my new Apple watch will not turn on
Short summary:
- Allow the Apple Watch to charge fully, which should take about 2.5 hours.
- Press and hold the side button until the Apple logo appears.
- Wait at least 30 minutes before attempting to turn on the watch again.
- Keep the watch connected to the charger during the charging process.
Could you also specify, for how long you have this device and did you try to charge it before?
just got it in the mail 15 minutes ago
Noted, and for how long are you charging it, could you specify?
less than 5 minutes
Noted, and still doesn't react on any action, am I correct?
let me check again
Thank you!
To do that, please, press and hold the side button until the Apple logo appears.
when i press the side button I get a green lightning bolt in the upper left corner
To my knowledge, this icon means that your watch battery has a low charge level and is charging.
OK
How long should it charge
Then, I'd highly recommend you wait a bit more and then press and hold the side button until the Apple logo appears.
Do i need to disconnect the charger
As Apple insists, charging will take about 2.5 hours to 100%.
No need, keep it connected to charge.
how do I know when charging is complete
I'd recommend you try turning it on again after 30 minutes.
Do you have any additional questions I can help you with?
No, thank you
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