My BET+ is stopped working

Short summary:

Unplug the cable that connects your router and modem with each other. You can also unplug it from the power cord.
Wait for 60 seconds.
Reconnect the cable to the modem and router.
Try using BET+ again and see if the issue has been resolved.

Vlad Shvets

Hello, thank you for using Howly.
Are you getting any error, or notifications when you are trying to use the BET+ service, *****?

Customer Replay

yes it popped up a few times

Vlad Shvets

What does the message say?

Customer Replay

oops an error has occured

Top answer

Vlad Shvets

Noted, thanks

Unplug the cable that connects your router and modem with each other.
Note: also, you could just unplug it from a power cord
Wait 60 seconds and then reconnect it.

Customer Replay

it worked thanks

Vlad Shvets

Can I do anything else for you today, *****?

Customer Replay

no thank you

Vlad Shvets

Alright! That was a pleasure to talk with you!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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