I'm trying to register my camera on my mobile its asking me to input device password

it's saying its wrong

Oleksandr Kamennyi

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Oleksandr Kamennyi

Nice to meet you, *****!
What camera do you have?

Customer Replay

Anran model AR w602

Oleksandr Kamennyi

So it is saying that the password is wrong, right?

Customer Replay

Yes I've tried ***** and *****
Its the input device password

Oleksandr Kamennyi

It the first time you try to connected it?
It wasn't connected before?

Customer Replay

No I had it connected on my other phone but its broken so can't access it

Oleksandr Kamennyi

Thanks
You see, the camera default User Name is admin, and default password is admin
Can you try this pass

Customer Replay

OK be right back

Oleksandr Kamennyi

Sure, *****

Customer Replay

No it's not working

Oleksandr Kamennyi

Ok. Got it

Customer Replay

I had it logged in threw my phone number on my old phone but can't remember my password and when I try and reset it its saying they couldn't reset my password
My number is *****

Oleksandr Kamennyi

Have you tried to reset it?
It should go to default settings
And password ill go too
Press the reset key more than 3 seconds, and make sure the camera is keeping on power on.
The camera will restore the factory settings successfully about 60 seconds later.

Customer Replay

Yes when I try and reset the password it's asking me to put the tennis ball on the red dot and then on the rack n just telling me to rey again
I don't know where the reset button is on the camera I can't find it

Customer Replay

Just reset it