I wish to cancel Vodafone as of now and to ask if there can be any refund on the time it has not been used

in June i needed home internet and agreed an offer with vodaphone. to get me started straight away ,i was supplied with a mobile wifi to use until i was conected. I was led to believe that i was buying this piece of equipment until i found out i was paying a contract on it.

Hanna Finley

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Hanna Finley

Nice to meet you, *****!
If I understand correctly, Vodafone provided you with the modem until you got your home internet, am I right?

Customer Replay

correct

Hanna Finley

Got you
I can provide you with instructions on how to cancel your subscription to Vodafone. Please note that we are NOT Vodafone and are Not affiliated with them. I can help you with cancellation, but there is no promise of the refund.

Customer Replay

go for it

Hanna Finley

To cancel any of Vodafone subscriptions follow the instructions below:

For mobile Equipment and Services returns, simply contact Vodafone at 03333 040 191 to confirm your cancellation. Standard call charges apply. Alternatively, you can write to Vodafone at Vodafone Limited, The Connection, Newbury, Berkshire, RG14 2FN, or complete their cancellation form, print it out, and send it to them at the address provided on the form.
Let me know if anything is unclear :)

Customer Replay

thak you

Hanna Finley

Is there anything else I can do for you today?

Customer Replay

no thank you

Hanna Finley

I’m glad I was able to get that sorted out for you. Have a nice day!
We are available 24/7, you can refer your questions anytime.