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I need to get my passcode or pin
Short summary:
- To retrieve your magicJack PIN number, go to the magicJack website (https://my.magicjack.com/account/acmg/mj/login.do) and log into your account using your registered phone number or email address.
- Once logged in, navigate to the "Manage Log-in Account" section.
- Look for the option to change your password and click on it.
- Change your password to a six-digit number, which will serve as your new PIN.
- Save the changes.
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please specify which account you're referring to?
*****
Could you please tell me if you're trying to unlock your phone?
i am trying to get my passcode or pin number from magicjack
i need it to change internet service
- Simply enter the registered phone number or email address when setting up the account.
- Click on the link that asks "Forgot Password?" and wait for two or three seconds to receive a magicJack email. This email will contain the original password.
not password
Please follow this link: https://my.magicjack.com/account/acmg/mj/forgotPassword.do
i need my pin number
The account number for your MagicJack account is listed on the original order invoice. The PIN / Password will be the same as the password used to log into the account on their website
i need my pin
Sure! Please follow the instructions above
i cant talk with anyone and they said that is not correct
Could you please tell me what exactly is not correct?
passc ode or pin. they said my password is not my pin
Log into your online account at https://my.magicjack.com/account/acmg/mj/login.do, go to the manage log-in account tab, change the pin to a six-digit number
im trying
Sure, take your time
it dioes not show me that
Could you please tell me what you see?
theres nothing there like that. should i log in
Yes, please log in
ok
looking for manage
Take your time
ok working on it
Okay!
what do i do there
Change the pin to a six-digit number
dont see a pin
Could you please tell me what you see?
manage voice mail and pssword
Select password
then change it to a 6 digit number?
Yes
okay is that my pin number now?
Yes. Try using it
okay it camr right up. i better log out again. lol
Awesome! Is it working for you now?
yes it logged in. hope this works with the cable company
There should be no problems with you changing your password :)
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
oh honey i sure hope not. im too old for all this. Lol
thank you much
Haha, no problem :)
I'm happy to help you any time
We are glad that you have resolved your issue using Howly!
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