Hello, thank you for using Howly.
Do you have the Netflix app on your TV?
yes
I see.
And are you logged into your Netflix account on the TV?
NO WHEN I GO IN TO APP NOTHING IS THERE
*****, could you please tell me, what you see on your TV when you open the Netflix app?
THERE WAS SOMETHING THERE BEFORE I CONTACTED NETFLEX i SIGNED IN ON MY COMPUTER AND WHEN I LOOKED ON THE TV I GOT NOTHING
Was the screen blank?
yES
I see.
Have you tried to restart your TV?
nO SHOULD I DO THAT
Let’s try to soft reset your TV:
OK
Keep me updated!
OK
IT WORKED THANKYOU
You're most welcome!
Are you able to watch Netflix?
yES
Great news!
What about starting a discussion? Be the first to share your thoughts!