Updated: March 25, 2023
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by Rostyslav Vieliiev
Tech Expert & Writer
691 resolved issues

I get an error licensing error message KFNV99V 0BE 7

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!

Customer Replay

You as well

Can you tell me where exactly do you see this error?

Customer Replay

On my TV screen

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What TV do you have?

Customer Replay

Sony

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Thank you.
When did this error occur?

Customer Replay

A few minutes ago. I was watching a program & suddenly this message appeared.

What troubleshooting have you done so far?

Customer Replay

I sent feedback but nothing changed

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What program were you watching?

Customer Replay

A football game. I tried other channels & got the same message

Can you restart your TV and try once again, *****?

Customer Replay

I turned the set off for about 5 minutes but the same thing happened

Have you followed this instruction?

  • Press the power button on the TV to display the operation menu
  • select [Restart] in the menu, and then
  • press and hold the power button to restart the TV.
Customer Replay

Trying now

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Ok, great, can you also tell me is this error appears on YouTube TV?

Customer Replay

It's working now. What should I doif this happens again?

In this case, you should always reboot your app or TV, *****

Customer Replay

Ok. Thanks

Do you have any additional questions I can help you with?

Customer Replay

Not now

We are glad that you have resolved your issue using Howly!

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