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Bose SoundTouch 30 not connecting with Bluetooth on phone
Hello, thank you for using Howly.
What troubleshooting have you done with Bose SoundTouch so far?
Tried turning on off. Shut power. Not connecting.
Does not show up in my bluetooth menu
Thank you for the information
Do you have SoundTouch app installed on your phone?
Had Bose connect and Bose music
but none is picking up or displaying the speaker
I recommend you installing SoundTouch app on your phone
trying
frozen at location permission
stting up account now
why is this happening all of a sudden
Do you mean location permission?
doing some update now
Okay, thank you
why won’t it download automatically
Do you mean it doesn't want to download because of the location permission?
I have no idea. It suddenly started playing g up
Do you have Android device or iOS device?
if they need updates there should be an auto mechanism
ios
Thank you
Location permissions are used by the Bose app to detect and control your product. If location settings are disabled for the app, it will not work properly.
For iOS devices:
- Go to Settings > Privacy > Local Network and be sure it is not disabled for the Bose app
- Go to Settings > Privacy > Location Services and be sure it is not disabled for the Bose app
But why all of a sudden. I’ve had the speaker for many years now
Do you mean the speaker stopped working?
yes
wint connect to my phone
It may because of the Bose Music app
what music app.
Bose Music app that controls your Bose smart products
is this a new app
and why now all of a sudden
Bose Music app is not a new one
***** there may be several reasons why that may happen
If your iOS device recently had a new firmware upgrade - it also may affect on connection
have done. It updated the speaker and it’s now connected to my phone. It was to do with the app from Bose and not my phone.
Thank you for the information, *****!
Thank you.
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